Privacy Policy

Privacy Policy

Our app "Chat Advisor" respects and protects the privacy of users. When using our app, we may collect and use the following types of information:

1. Data Collection

Personal Information: We do not directly collect users' personal identity information, such as names, addresses, phone numbers, etc. However, in some cases, you may choose to provide us with personal information, such as contacting us or subscribing to newsletters.

Non-personal Information: We may collect non-personal information about your usage of our app, such as device information, operating system versions, app usage statistics, etc., to improve app performance and user experience. This data is not stored on our servers.

2. Data Usage

We use collected information primarily for the following purposes:

Providing Services: To provide you with our services, we may use collected information to identify your identity, verify your subscriptions or purchases, provide customer support, etc.

Improving User Experience: We may use collected information to analyze user habits and preferences to improve our app's functionality and performance.

Promotion and Marketing: We may use collected information to send relevant promotional and marketing messages to users, but we respect users' preferences and choices and provide options to unsubscribe.

3. Data Sharing

We do not sell, trade, or transfer your personal information to third parties. However, we may share non-personal identity information with partners and third-party service providers to help us provide and improve services.

4. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that internet transmissions cannot be guaranteed to be 100% secure, so we cannot guarantee the security of information transmitted to us over the internet.

Local Data Storage: All chat-related information and user configurations are stored locally on your device. We do not store any chat-related information on our servers. It is your responsibility to safeguard this data locally, as we cannot recover it once lost.

5. User Rights

You can access, correct, or delete your personal information at any time. You may also object to or restrict certain processing of your personal information, or request data portability.

Withdrawal of Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time. After withdrawing consent, you need to stop using our app and delete all related data from your device.

Right to Complain: If you believe our data processing violates your privacy rights, you have the right to complain to the relevant data protection authorities.

6. Children's Privacy

Our app is not directed to children under the age of 4. If we become aware that we have inadvertently collected personal information from a child under the age of 4 without verifiable parental consent, we will take steps to delete such information as soon as possible.

7. Changes to Privacy Policy

We may periodically update our privacy policy to reflect changes in our business practices and legal requirements. We encourage users to regularly review this page for the latest information on our privacy policy.

8. Contact Us

If you have any questions or concerns about our privacy policy or data processing, please contact us:

Email: support@sanva.tk

9. Acceptance of Terms

By using our app, you agree to this privacy policy. If you do not agree to this policy, please do not use our app. Your continued use will be deemed acceptance of any changes or revisions to this policy.

Last Updated: May 1, 2024